Frequently Asked Questions (FAQ)
What services does Window Mart offer?
Window Mart specializes in the supply and professional installation of premium, energy-efficient replacement windows, entry and patio doors, and custom window coverings. We offer full-service support — from initial consultation and product selection to expert installation and post-service care. Our mission is to enhance your home’s comfort, energy efficiency, and curb appeal.
Can I customize my windows and doors?
Absolutely! At Window Mart, we believe every home is unique. That’s why we offer a wide range of customizable options for windows and doors, including different styles, frame colours, grid patterns, hardware finishes, and glass types. Whether you prefer a modern or traditional look, we work with you to design products that perfectly match your home’s aesthetics and personal taste.
Do you offer financing options?
Yes, we understand that window and door replacement is a major investment. That’s why we offer flexible financing plans to help you complete your project without financial stress. With easy monthly payments and competitive rates, you can start your renovation today and pay over time. Our team will help you select the financing option that best suits your needs.
What areas do you serve?
Window Mart proudly serves homeowners across Alberta, British Columbia, Saskatchewan, and Ontario. With local offices and distribution centers in major cities, we provide fast and reliable service tailored to the specific needs and climate conditions of your region. No matter where you’re located, you can count on our expertise and dedicated customer care.
How long does a window replacement project take?
Project timelines vary depending on the size and complexity of the work. Typically, after the initial consultation and product order, it takes several weeks for custom products to be manufactured and shipped. Once ready, our professional installers complete the installation efficiently, often within one to two days, depending on the number of units. We always work to minimize disruption and leave your home clean and beautiful.
Are your products energy-efficient?
Yes! Window Mart’s products are designed to maximize energy efficiency, reduce heat loss, and lower your utility bills. Many of our windows and doors are Energy Star® certified, meaning they meet strict energy performance standards set by the Government of Canada. With advanced technologies such as multi-chamber frames, Lo-E glass, and warm-edge spacers, our products help keep your home comfortable year-round.
Where can I view your product catalogue?
You can explore our extensive online catalogue, which features:
- Steel and Fiberglass Entry Doors in a wide variety of styles: Modern, Traditional, Routed, and Exclusive.
- An extensive Door Glass collection including Contemporary, Stained, Wrought Iron, Textured, Sandblasted, and V-Groove designs, plus glass options that can include grills, mini-blinds, or venting features.
- Sliding, Garden, French, and Vented Patio Doors are designed to suit all types of homes and architectural styles.
- Windows of various types and styles to suit all architectural designs and performance needs.
- A broad selection of Window Coverings, such as blinds, shades, and shutters, to perfectly complement your windows and interior design.
Our website makes it easy to browse products and get inspired for your next home improvement project.
Do you offer product and installation warranties?
Yes, we stand behind the quality of our products and services. Window Mart offers comprehensive warranties that cover both the product materials and the professional installation. These warranties offer protection against manufacturing defects, glass seal failures, and installation issues, providing you with long-term peace of mind and ensuring that your investment is well-protected.
How can I get a quote or schedule a consultation?
Getting started is easy! You can request a free, no-obligation quote by filling out the form on our website or by calling us directly at (855) 993-0303. We also offer in-home consultations where one of our experts will visit your home, assess your needs, show you samples, and provide a detailed estimate tailored to your project.
How should I prepare for installation day?
To help our installers work efficiently, we recommend you prepare by:
- Clearing the area around your windows and doors, both inside and outside.
- Removing window coverings like blinds or curtains.
- Disconnecting any security sensors attached to the windows or doors.
- Ensuring a clear path for installers to bring in materials and tools.
Our team will provide detailed instructions ahead of time and take every precaution to protect your home and belongings during the installation.
