Roller Shades

Warranty

1. Warranty on window coverings is as per original manufacturer(s).
2. The manufacturer Maxxmar™ Window Fashions, warrants all blinds and shades under a Lifetime Limited Warranty. Please see the guidelines below:

3. This warranty covers and is inclusive against any defects in material and workmanship to the original purchaser of the product.
4. This warranty does not cover any damage caused by or resulting from misuse, abuse, alterations, or excessive discolouration due to sunlight or passage of time, humidity, exposure to salty air, change in atmospheric conditions or corrosive materials.
5. This warranty does not cover damage of any kind caused by fire, act of God, acts of nature, storms, or acts of war.
6. This warranty also does not apply to conditions caused by normal wear and tear upon the actual product. The following characteristics are considered normal and are not manufacturing defects:

• Loose fibers may appear on material edges from time to time. This is normal and does not effect the overall integrity of the shade.
• Simply trim off the loose fibers with a pair of sharp scissors.
• Material edges may curl inward (hourglass). This is especially noticeable on long narrow shades.
• Screen material is designed to have a clear view-through when viewing directly or on a slight angle. Waviness and distortion is characteristic when viewing from an angle of approximately 30% or more, depending on the pattern.
• Material tube deflection may occur, and a slight V shape may appear in the top and center portion of the shade, especially on shades over 120” wide. This is considered normal, providing that the material does not wrinkle when rolled up onto the tube.
• A moire effect: please be aware that installing screen shades on windows that feature screens may cause a moire effect.
• Although we maintain the highest quality standards, we cannot guarantee an exact pattern match at the seam on individual shades. We do not guarantee pattern matches shade to shade horizontally or vertically on multiple shade orders.
• Pin Holes are inherent on Blackout Fabrics: touch up must be used at the time of installation.

7. Maxxmar™ offers a Limited 5 Year Warranty on all Maxx Motor and controls. Specifically, we warrant Maxx Motor and controls to be free from defects in material and workmanship under normal and proper use for a period of 5 years commencing with date of order. Maxxmar™ will repair or replace defective equipment which does not conform to this warranty. Maxxmar™ shall not be liable for any injury, loss or damage, direct or consequential, arising out of, or the inability to use, the equipment.
8. Pleated, Cellular, Dual Shades, Roller, Opera Shades, SunSet Shades, Roman and Panel Track: under normal use for a period of five (5) years.
9. This warranty does not cover curling, soiling, scratching, normal fading or loss of colour intensity from use.
10. Wood and Faux Wood Blinds: under normal use for a period of three (3) years against cracking, peeling, excessive fading, and extreme loss of colour intensity or warping.
11. This warranty does not cover variations in texture, colour grain nor does it cover product installed in areas of high humidity.
12. In the event of a defect under this warranty, the product purchaser must notify the retailer immediately upon detection of the defect first appearing. The retailer will return the product to the manufacturer to determine whether the defect is covered and once determined, the product will be either repaired or replaced as determined by the manufacturer. If it is not covered under the warranty, then the manufacturer will advise the retailer of the cost to repair as well as give options to address the defect.
13. Window Mart Inc. provide 1 month warranty for all products on SUPPLY ONLY This warranty does not cover any damage caused during the transportation by the customer.